2135 Technical Lead - Salesforce & AI Agents

Position: Technical Lead - Salesforce & AI Agents

Location: Fully Remote (LATAM or APAC)

Contract Type: Full-time, Permanent

Time Zone Alignment: Requires overlap with U.S. Central Standard Time (CST) until at least 11:00 AM CST

🧭 About Inallmedia.com

Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.

🚀 Project Overview

You will join a high-scale, global talent technology and employment marketplace driving large-scale digital transformation and intelligent enterprise workflow automation across international hubs. The primary mission of this initiative focuses on bridging core enterprise platform operations (Salesforce) with next-generation AI agent platforms (including Agentforce and Claude). As the Technical Lead, you will own the execution layer—translating high-level business processes into automated, autonomous AI agent interactions and API-driven integrations, ensuring enterprise security, scalability, and seamless cross-timezone team execution.

🔍 Key Responsibilities

End-to-End Technical Leadership: Lead the end-to-end technical delivery of complex cross-functional initiatives spanning Salesforce, autonomous AI agent platforms, API integrations, and enterprise automated workflows.

Architecture & Solution Design: Architect scalable, maintainable technical solutions across Salesforce and external services, aligning system designs with long-term architecture standards, governance, and business goals.

Hands-On AI Agent Enablement: Guide and implement intelligent agent-building solutions using platforms such as Claude and Agentforce, designing prompt workflows, agent orchestration logic, and interactive user-facing agent experiences.

Stakeholder & Project Management: Partner with business stakeholders, product managers, solution architects, and engineering teams to define project scope, technical roadmaps, milestone tracking, dependency resolution, and risk mitigation.

Code & Quality Governance: Conduct technical design reviews, configuration audits, and code reviews to enforce industry best practices, platform security, reliability, and enterprise compliance.

Mentorship & Cross-Team Execution: Mentor developers and engineers, unblock technical obstacles, drive engineering standards, and coordinate delivery across geographically distributed cross-functional teams.

💡 Must-Have Skills

Experience Level: 7+ years of professional experience in software engineering, platform engineering, or technical solution delivery.

Leadership & Delivery: Proven track record in a Tech Lead, Technical Project Lead, or equivalent delivery-focused engineering leadership role with strong project management experience.

Salesforce Platform Expertise: Hands-on experience with Salesforce platform capabilities, custom workflows, system administration/development, and enterprise-grade third-party integrations.

AI & Agentic Systems: Demonstrated hands-on experience building, configuring, or enabling AI agents, conversational assistants, and intelligent automation workflows.

LLM & Tooling Familiarity: Practical familiarity with Claude (Anthropic), Agentforce (Salesforce), or comparable LLM (Large Language Model) agent-building architectures.

Systems Architecture & Integration: Strong grasp of enterprise solution architecture, REST/SOAP APIs, systems integration, and secure enterprise application design.

Communication & Collaboration: Exceptional technical communication, problem-solving abilities, and senior stakeholder management skills.

✨ Nice-to-Have Skills

Specialized Salesforce Experience: Multi-domain exposure across Salesforce development (Apex, LWC/Lightning Web Components), platform administration, or formal Solution Architecture.

Advanced AI Techniques: Working knowl