Analista de Operações Cloud Júnior

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Analista de Operações Cloud Júnior based in Brazil.

Join a cloud operations team responsible for supporting, monitoring, and maintaining customer environments across leading public cloud platforms, including AWS, Azure, OCI, and GCP. In this role, you will help ensure service availability, operational continuity, and a high-quality customer experience through proactive incident management and technical support. You will take ownership of support tickets and monitoring alerts, investigate issues, and coordinate resolutions according to established procedures. Working closely with internal teams and customers, you will ensure clear communication, accurate documentation, and smooth handovers. You will also contribute to continuous improvement by identifying opportunities for automation, better documentation, and the use of artificial intelligence. This is an excellent opportunity for an early-career cloud professional to strengthen their technical skills in a collaborative, customer-focused environment.