Appointment Setter

Appointment Setter (Lead Generation, Meeting Booking & CRM) – Remote | U.S. Hours

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours — aligned with prospect time zones

About the Role

At Pavago, one of our clients is hiring an Appointment Setter to connect with prospects, qualify interest, and consistently book qualified meetings for the sales team.

This is a high-activity, execution-focused sales support role. Your primary responsibility is simple: turn leads and outreach conversations into scheduled sales meetings.

You’ll work across phone, email, CRM, and scheduling platforms , maintain consistent follow-up, and ensure prospects receive a professional experience from first contact through their booked meeting.

If you’re confident communicating with prospects, comfortable with outbound activity, and highly organized with follow-ups and scheduling, this role is a strong fit.

What You’ll Own

Lead Engagement & Outreach

Engage prospects through:

Outbound calls

Email

LinkedIn and direct messaging

Lead lists

Inbound inquiries

You’ll:

Start professional conversations with prospects

Confirm interest in the company’s services

Ask basic qualification questions

Identify prospect needs and potential fit

Follow up consistently with unresponsive or interested leads

Move qualified prospects toward a scheduled conversation

Appointment Setting & Meeting Booking

Book qualified meetings between prospects and sales representatives using:

Calendly

Chili Piper

HubSpot Meetings

Google Calendar

Microsoft Outlook

Manage:

Multiple calendars

Prospect time zones

Meeting confirmations

Reminders

Rescheduling

Cancellations

Your goal is not simply to book meetings — it’s to help ensure qualified prospects actually show up.

Lead Qualification

Conduct initial qualification based on factors such as:

Prospect needs

Role and decision-making authority

Business fit

Budget alignment

Timing and interest

Provide the sales team with clear context before every scheduled meeting.

CRM Management & Follow-Up

Maintain accurate prospect records in platforms such as:

Salesforce

HubSpot

Zoho CRM

Log:

Calls

Emails

Conversation notes

Follow-up dates

Appointment status

Qualification information

Meeting outcomes

Keep CRM records clean, current, and actionable.

Sales Team Collaboration

Work closely with:

SDRs

BDRs

Account Executives

Sales leadership

Provide detailed handoffs so sales reps understand:

Who the prospect is

Why they’re interested

What they need

Relevant qualification information

Previous conversations and objections

Share recurring prospect feedback to help improve outreach and messaging.

Performance Tracking & Optimization

Track performance across:

Calls made

Emails sent

Conversations generated

Appointments booked

Qualification rates

Meeting show rates

Follow-up completion

Identify issues such as low response or show rates and help improve outreach and scheduling processes.

What Makes You a Strong Fit

You:

Are confident speaking with prospects on the phone

Communicate clearly through email and messaging

Are comfortable with high-volume outreach

Follow up consistently without needing reminders

Handle rejection professionally

Stay organized across multiple prospects and calendars

Pay close attention to scheduling details and time zones

Understand that activity matters, but qualified meetings are the real outcome

Required Experience & Skills

1–2+ years of experience in:

Appointment setting

Inside sales

Sales support

Lead generation

Customer-facing roles

Strong written and verbal English communication

Comfortable conducting outbound calls

Experience with CRM platforms such as:

Salesforce

HubSpot

Zoho CRM

Experience with scheduling tools such as:

Calendly

Chili Piper

Strong calendar and time-zone management skills

Highly organized and detail-oriented

Comfortable working remotely during U.S. business hours

Persistent and professiona