Associate Account Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Associate Account Manager

Introduction to the Team

The Account Management team drives growth and success for hotel and lodging partners by leveraging data, market insights, and consultative commercial conversations. Our team helps partners improve competitiveness, increase revenue, and maximize value from our platform while building long-term strategic relationships.

As an Associate Account Manager, you will develop foundational account management, sales, and negotiation skills while working closely with lodging partners to identify opportunities, solve business challenges, and drive mutual success.

In This Role, You Will

Partner Relationship Management

Build and maintain relationships with hotel and lodging partners and key decision-makers.

Conduct regular partner conversations to understand business objectives, challenges, and growth opportunities.

Support account planning activities designed to increase partner engagement and business performance.

Develop knowledge of partner business models, industry trends, and competitive landscapes.

Build credibility with partners through data-driven recommendations and consultative discussions.

Commercial Growth & Business Development

Identify revenue growth opportunities within assigned accounts through data analysis, market trends, and partner conversations.

Conduct commercial discussions focused on improving visibility, competitiveness, conversion, and overall partner performance.

Influence partner decisions through insights, recommendations, and value-based selling techniques.

Support the negotiation of commercial programs, promotions, and initiatives that drive mutual business growth.

Demonstrate curiosity and a proactive approach to uncovering new business opportunities and expanding partner engagement.

Use performance metrics and KPIs to identify risks and recommend actions that improve partner success.

Data, Insights & Problem Solving

Analyze account performance data to identify trends, opportunities, and areas for improvement.

Guide partners using market insights and performance recommendations that support business goals.

Gather and interpret information to develop practical solutions for partner business needs.

Contribute to business cases, recommendations, and commercial initiatives under the guidance of senior team members.

Learn how business decisions impact partner performance and company outcomes.

Commercial Acumen & Negotiation

Develop a working knowledge of commercial agreements, contract terms, and standard negotiation practices.

Learn when and how to partner with legal and internal stakeholders to support contract modifications.

Build confidence conducting commercial conversations and navigating partner objections.

Assist in evaluating the costs, benefits, and risks of potential business solutions.

Develop understanding of stakeholder decision-making processes and influence strategies.

Product & Market Knowledge

Build expertise in company products, tools, technologies, and partner solutions.

Understand how products and services create value for partners and customers.

Develop awareness of competitor offerings and market dynamics.

Learn how to position company solution