Chief Information Security Officer

ABOUT NU

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.

Visit our Institutional Page https://www.nu.com/2026-en

ABOUT THE ROLE

Technology is not a sector of our business: it's intrinsic to every area at Nubank. We encourage everyone to challenge the status quo. There's no "innovation team" - we hire innovative people for all our positions and encourage them to constantly question decisions to keep finding better ways to do something. Our business is experiencing hyper growth in several dimensions: number of customers, products, international markets and employees., and our engineering team must match that demand.

As we grow, we need to:

• Relentlessly pursue, indicate and contribute to eradicate threats across complex environments.

• Report and help solving incidents at scale

• Work in regulated environments aligning with all the requirements

• Communicate clearly with external and internal stakeholders such as regulators, managers, etc..,

• Build solutions that enable faster and more effective incident response.

YOU’LL BE RESPONSIBLE FOR:

• Create strong relationships with diverse teams, by coordinating communication between different audiences, teams and stakeholders in english and spanish.

• Assess security gaps within the organization, in different technologies and business contexts, enabling risk treatment and designing technical action plans as necessary

• Support compliance with regulatory requirements related to cybersecurity providing visibility and technical guidance on strategies for compliance and possible trade-offs based on risk

• Working across different technical teams supporting and leading the solution of incidents, issues, regulatory requirements, understanding root cause and improving our security posture by implementing controls and defenses.

• Develop and implement policies and procedures related to information security, physical security, fraud prevention, and cyber risk management

• Collaborate with cross-functional teams to understand the business requirements, and translate them into technical specifications and vice-versa

• Define guidelines and best practices on business security matters that empower Nubankers to perform their work efficiently and securely

• Support other security engineers, motivating and creating continuous learning in a collaborative environment.

WE ARE LOOKING FOR A PERSON WHO HAS:

• Solid experience in Information & Business Security, Privacy, Risk Management and IT Governance disciplines

• An ability to thrive in engineering environments, interacting with technical teams and being able to jump into technical conversations at least with a theoretical knowledge.

• Practical knowledge of cloud infrastructure (private or public), microservices and distributed environments.

• Solid hands-on experience implementing Technical Controls based upon industry best practices, but also challenging the status quo of current security frameworks.

• Experience working in regulated institutions and environments, interacting with external and internal stakeholders.

• Knowledge in ISO, PCI, NIST, Mitre ATT&CK and/or CSF frameworks.

• Experience with Colombian regulation in special the one related to information security requirements for financial institutions

• Proven strong experience in assessing, designing and implementing security controls

• Strong inclination towards data-driven decision-making

• Familiarity with different domains and concepts of cyber and business security, including cybersecurity frameworks and industry sta