CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant

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Title: CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant

Independent Contractor – CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A specialty coffee company is seeking a Business Support VA to take ownership of client research, outbound outreach, appointment setting, CRM updates, and follow-up with hospitality prospects.

The company already has a detailed SOP and outreach process in place. The VA's role is to execute the process consistently, engage prospects naturally, and book qualified coffee-tasting appointments for the owner to handle and close.

Target accounts include hotels, private clubs, yacht clubs, high-end restaurants, and other hospitality businesses.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Prospect Research

Research hospitality businesses matching client criteria

Identify appropriate decision-makers

Verify contact information

Maintain organized prospect records

Prepare assigned accounts for outreach

Outbound Outreach & Appointment Setting

Conduct outbound calls using client-provided scripts and SOPs

Follow the intended flow without sounding robotic or overly scripted

Build rapport with hospitality decision-makers

Communicate the coffee-tasting opportunity clearly

Follow up persistently with prospects

Schedule qualified coffee-tasting appointments for the client

Confirm appointments and maintain accurate next steps

CRM & Follow-Up

Update CRM records after each interaction

Track contact attempts and outcomes

Maintain follow-up tasks

Keep the pipeline organized

Ensure opportunities do not fall through the cracks

Provide basic updates on outreach activity and appointments booked

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Previous lead generation, outbound calling, appointment setting, or sales-support experience required

Strong phone communication required

Experience following scripts or structured sales processes required

CRM experience preferred

Hospitality, food & beverage, hotel, restaurant, or B2B sales experience is a plus

Strong written English required

AI-tool familiarity preferred

IDEAL CANDIDATE PROFILE

Strong spoken English and professional phone presence

Persistent and comfortable with outbound prospecting

Able to follow a detailed SOP independently

Natural and conversational