Delivery Manager - Professional Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Delivery Manager - Professional Services based in Brazil.

This role offers the opportunity to lead strategic Professional Services accounts and drive successful product adoption beyond initial implementation.

You will manage the customer lifecycle from an operational and strategic perspective, combining delivery oversight with account evolution and expansion.

The position is highly client-facing, requiring close engagement with tactical and executive stakeholders to understand objectives and deliver measurable outcomes.

You will monitor operational performance, identify opportunities for improvement, and develop roadmaps that support sustainable product growth.

The role also involves applying AI and data to optimize business processes and create more effective customer solutions.

Working across multidisciplinary teams, you will influence priorities, resolve challenges, and ensure high-value delivery in a dynamic SaaS environment.