EXP - AI Software Engineer

Location Type

Remote

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America.

About Empirical

Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services:

• Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach.

• Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility.

We are proud to be a people first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love.

Our values

• Care about people first
• Strive to add value always
• Lead with integrity
• Have fun every step of the way

The Opportunity

Our client is a luxury travel company that designs and operates high-value, custom trips and events. They are a small team running a substantial operation, with internal systems that support programs, travelers, inquiries, payments, vendors, communications, reporting and daily operations. Quickbase sits at the center of the business today and holds much of its business logic, workflows and operational knowledge.

The company is now building the next stage of its internal operating platform: a broader operational layer that connects and improves existing systems while adding better workflows, automation, scheduling, integrations, dashboards and internal tools. The goal is not to rebuild Quickbase with newer technology, but to understand how the business runs today, preserve what works, simplify what can be improved and modernize the platform without disrupting daily operations.

You will become the technical owner of the client's internal business systems and a key owner of this new platform. The role combines hands-on implementation with judgment: deciding whether the right answer is a Quickbase improvement, an automation, an integration, a custom feature or a clearer process. It begins part time and is designed to grow into a full-time, long-term position over several years as the roadmap expands.

What you'll do

• Map the existing Quickbase applications, including tables, relationships, formulas, reports, dashboards, roles, permissions, Pipelines and workflows.

• Work with sales, operations and leadership to understand how work moves through the company and surface undocumented business rules.

• Maintain and improve Quickbase as the new platform develops around it, covering data structure, formulas, permissions, data quality, de-duplication, auditability and performance.

• Build workflows and automations for intake, follow-up, handoffs, approvals, reminders, deadlines, pre-trip and post-trip processes, recurring checks, reporting and exception handling.

• Design and build integrations between Quickbase and CRM, email, telephony, transcription, document, finance, vendor and travel services, defining source of truth, sync rules, record matching, conflict handling and failure recovery.

• Build modern dashboards, role-specific workspaces and web-based tools that make everyday work faster and clearer.

• Help decide what should stay in Quickbase and what is better handled by custom software or another system.

• Apply AI selectively to practical tasks such as transcription, extraction, classification, summarization, search and drafting.

• Work safely with sensitive client data using access controls, secure credentials, logging, monitoring, audit trails and staging envir