Instructional Designer, TRM Academy

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

The Instructional Designer on TRM Academy designs and builds the courses, certifications and learning paths that teach law enforcement, regulators, financial institutions and crypto businesses to detect, investigate and disrupt crypto-enabled crime. You turn the expertise of TRM's intelligence, policy and compliance teams into published, assessment-backed training across self-paced courses, live sessions and product documentation, in multiple languages. What makes this role different: you use AI to build faster, and you own the accuracy that government agencies and financial institutions rely on when they certify their people.

The impact you will have:.

• Design learning pathways for a widening range of learners. Turn the Academy's catalog into clear paths through self-paced courses, live sessions and scenario-based assessments, for investigators, compliance teams, regulators and the other audiences TRM serves as that list grows.

• Keep TRM's certifications accurate and defensible. Run the review cycle for the Academy's certification programs. Route content and exam items to subject-matter experts for sign-off, check figures and citations against their sources, and update courses quickly when the source material changes.

• Turn expert knowledge into strong training. Coach subject-matter experts with editorial feedback so their expertise becomes clear, well-built courses, hands-on exercises and trainer toolkits for live delivery.

• Co-own product documentation and training across TRM's platforms. Keep help content, onboarding and product training accurate and in step with releases.

• Deliver content in multiple languages without losing accuracy. Run the localization workflow: first-draft translation, native-speaker review and SME sign-off for technical and regulatory material.

• Make the team faster, and prove the training works. Draft with AI and own the verification, so no unsupported figure, source or regulatory detail reaches a learner. Build reusable workflows the Academy adopts, and measure both the build time saved and learner outcomes beyond completions.

What we’re looking for:

• 3 to 5+ years of instructional design or curriculum development for adult learners, with a portfolio of published, assessment-backed courses.

• Experience building on an LMS and writing valid assessments and item banks.

• Ability to translate technical subject-matter content into curriculum; crypto, blockchain, compliance or financial-crime familiarity is a strong plus.

• Production AI fluency: you already use AI daily to draft content, generate assessment items and speed up build and research workflows.

• Readiness to build reusable AI workflows others adopt, including item generation checked against source and module-versus-new-intelligence comparisons, and to own the human verification step.

• Excellent written communication and a track record owning courses end-to-end as the single accountable owner.

About the Team:

• You will join TRM Academy’s Training and Certification team, which builds engaging, mission-relevant content and teaches to every level of expertise.

• The work is intellectually demanding: you keep curriculum accurate across crypto, compliance and investigations while designing valid assessments for certifications regulators and banks rely on.

• Mission-first, execution-oriented culture that values speed, high build quality and measurable business impact through education.

• AI-native team: designers use AI daily to build content and ship reusable assets the whole Academy adopts.

Team Operating Rhythms:

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