Integration Software Engineer

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.O Grupo Volvo é um dos principais fabricantes mundiais de caminhões, ônibus, equipamentos de construção e motores marítimos e industriais. O Grupo também oferece soluções completas de financiamento e atendimento. O Grupo Volvo, com sede em Gotemburgo, emprega cerca de 100.000 pessoas, possui instalações de produção em 18 países e vende seus produtos em mais de 190 mercados.Responsabilidades e atribuiçõesWho are you?I help users of Integrati on systems identify defects and propose changes and improvement activitiesfor an assigned application or group of applications. I support users by resolving defects or providing temporary work arounds to keep the application operational when needed, supporting users from simple to complex cases, and working mainly in the process related to the delivery of run-time service.What you will doSupport users by explaining system capabilities,handling questions, and solving incidentsResponsible for the delivery of integration solutions following common approved processes and ways of working of the product teamDevelop efficient integration solutions according to business requirements within a given time frameCombine and match business needs with integration solutions, as part of a product teamIdentify actual and potential software problems and provide analysis to the maintenance team according to Incident Management principlesFollow recommended Ways of Working with Incident & Knowledge Management systems for reporting and trackingPropose change sand improvement activities that make the application more efficient and/or reduce operation or maintenance costParticipate and contribute to the planning of application maintenance and enhancement activitiesAnalyse user problems in areas of responsibility and support business users with efficient usage of the API’sIdentify scope of automation in repetitive tasksContribute actively in relevant D& IT communities and bodies with respect to process improvements & best practice sharingKey responsibilities:We are looking for a Java integration developer to support our team with IBM Integration Bus (IIB)Tool knowledge. You will join a growing global DevOps team and work with support, trouble shooting,documentation, and development of our portfolio of 100+integration services. Tosucceed in the role, youwill need a creati ve,fl exible, and structuredmindset with a passionfor customer support.Requisitos e qualificaçõesWe’re looking for:A responsible and self-motivated team player who likes to learn on the job and find solutions to problemsFamiliar with integration patterns and platformsA “can-do”customer service mindset with experience from working with support in a global setting and interacting directly with customers in calls or via emailContinuous Improvement mindsetOther tools:Eclipse (JavaIDE)SOAPUI/PostmanGITMavenDockerInformações adicionaisFazem também do seu pacote de contratação os seguintes benefícios:​ Plano de previdência privada, operacionalizado pela Vikingprev;​Assistência médica, administrada pela Volvo (Planos VOAM para Curitiba/Região Metropolitana, AMIL para demais localidades) (*1) (consulte www.voam.com.br);​Assistência odontológica – VOAM, em rede credenciada (*1);​Auxílio-farmácia (70% de reembolso das despesas com medicamentos prescritos), nos termos e sujeito às alterações da política Volvo (*1);​Reembolso lentes, limitado anualmente, conforme tabela fornecida pela empresa (*1);​Sistema de transporte fretado para funcionários;​Estacionamentos privativos, sem custo;​Ticket alimentação, fornecido por intermédio de cartão, no valor mensal de R$ 1.100,00 (para VdB);​Refeitó