Intermediate IT Specialist - OP02286

We are hiring in Latin America!

🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite an Intermediate IT Specialist to join our team and support a US-based executive’s technical environment and ongoing projects. You’ll troubleshoot issues across Windows systems, AWS, networking, and other tools, take ownership of technical tasks, and guide Junior IT Specialists. You’ll also help build and run services with Claude, starting with a voice prescreen pilot – a real-time Python service running on a GPU server in AWS.

🟩 What's in it for you:

Build and run services for a US-based executive, solving practical problems through hands-on technical work

Take ownership of technical projects, guiding Junior IT Specialists and helping them deliver their work correctly

Strengthen your skills in Python, Linux, AWS, networking, and AI tools like Claude

✅ Is that you?

3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role

Windows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender

Hands-on Python experience for writing, debugging, and maintaining code

Practical experience with Linux

AWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts

Working knowledge of IAM roles, users, JSON policies, and least-privilege access

Experience troubleshooting connectivity and remote-access issues

Knowledge of DNS and email records (SPF, DKIM, and DMARC)

Google Workspace administration, including mail routing, groups, shared drives, and third-party app access

Experience administering password managers, such as 1Password, including vaults, service accounts, and CLI tools

Experience with MDM and EDR tools, such as ManageEngine and SentinelOne

Experience using Git to manage code changes and investigate issues

Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues

Strong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes

Ability to follow written procedures, document work accurately, and escalate issues when needed

Sound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly

Clear, calm communication and the patience to work effectively with executive stakeholders

Desirable:

Experience supporting macOS

Experience supporting executives or VIP users

Familiarity with backup tools such as MSP360 or CloudBerry

Experience with Google APIs (Drive, Sheets, Gmail) and OAuth scopes

Familiarity with Playwright for browser automation and Cloudflare for anti-bot protection

Experience with GPU cloud instances or AI/ML infrastructure

Familiarity with Claude or other AI-assisted development tools

HubSpot or Jira Service Management administration experience

AWS or Google Workspace certification

🧩 Key responsibilities and your contribution

In this role, you’ll own technical work across the executive’s environment and ongoing projects.

Build, run, maintain, and troubleshoot services for the executive’s ongoing projects

Administer AWS resources and services (EC2, S3, IAM, Systems Manager, and billing alerts)

Administer Google Workspace, 1Password, and other SaaS platforms

Configure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, and DNS and email records

Administer and troubleshoot endpoint solutions like ManageEngine and SentinelOne

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