International Video Remote Interpreters

Overview :

As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities :

• Interpret through web-based VRI system
• Answering inbound calls in a timely manner
• Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
• Provide superior customer service

Qualifications/Experience :

• Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
• Adhere to Code of Professional Conduct
• Attention to detail, while working in a fast-paced environment
• Strong oral and written communication skills in English and the target language
• Professional and positive phone manner with clients from all types of businesses
• Familiarity working in a windows environment (preferred)
• Experience with VRI systems(preferred)
• PC Trouble shooting skills (preferred)
• Previous interpreting experience (preferred)

VRI Technical Requirements :

PC Minimum Requirements

• Windows 8.1 or higher
• AMD A8 or Intel Core i5 or faster
• 4GB RAM
• 40 Mb free space on HDD
• High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam

• PC - Logitech WebCam® C920 HD Pro or better

MAC Minimum Requirements

• Mac with Intel Core i5(5th Gen)
• Mac OS X ‘Yosemite 10.10 or higher
• 4GB RAM
• 40MB hard drive space Latest Firefox/Safari and Apple software updates
• High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended MAC webcams

• MAC- Internal iSight
• Logitech C920 Pro (recommended for best experience). Must be MAC compatible

RECOMMENDED USB HEADSET

• Plantronics USB Headsets

Backdrop

• Chroma key blue backdrop
• Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
• www.TheWebAround.com (56” diameter)

Room Illumination

• All illumination should be artificial (Preferably incandescent light)
• We will test for optimizing lighting

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Compensation

Additional Information