Manager, Strategic Initiatives & Business Transformation

The Manager, GMNS Strategic Programs & Risk sits within Global Governance, Risk, Remediation, and Operations (GRRO), a Center of Excellence for Global Merchant & Network Services (GMNS). GRRO partners across the organization to drive strategic initiatives, enhance operating rigor, and deliver against enterprise priorities.

This role is ideal for someone who thrives in ambiguous, fast-moving environments, enjoys solving complex problems, and can bring structure, clarity, and momentum to cross-functional initiatives.

You will be part of a small, high-impact team that operates at the intersection of strategy, operations, and risk, leading priority initiatives that span multiple teams, markets, and senior stakeholders.

The role is less about owning a single domain and more about acting as a strategic operator, someone who can quickly get up to speed on new problems, define a path forward, and drive execution across a matrixed organization.

You’ll work closely with partners across GMNS, Risk, Compliance, and other functions to:

Translate complex challenges into clear, actionable plans

Align stakeholders around a common direction

Drive execution with discipline and transparency