Multimedia Designer — LATAM Contractor

ABOUT HAULER HERO

Hauler Hero builds the operating system for residential and commercial waste haulers, including dispatch, routing, billing, payments, customer management, reporting, and the driver app that ties field operations together.

Our customers are private hauler owners, operators, and municipal waste leaders running essential services every day. Many are still managing their businesses through paper tickets, whiteboards, spreadsheets, disconnected systems, and legacy software. The result is missed revenue, messy routes, limited visibility, and too much time spent fighting fires instead of growing the business.

Today, we serve 240+ haulers across the country and are scaling quickly. We are a well-funded, fast-moving vertical SaaS company bringing modern software to an essential industry where the customer need is clear and the opportunity is large.

ABOUT THE ROLE

We are looking for a LATAM-based, full-time contractor to be Hauler Hero's in-house designer, producing every visual piece marketing, sales and customer success need.

You will turn ideas, data and customer stories into clear, on-brand visuals: social posts, newsletters, case study PDFs, battle cards, pitch and event presentations, website animations and blog images. You will work closely with our Community & Content Analyst, who owns the words, while you own how everything looks.

This is not a template-filling role. We need someone with strong visual judgment who can work fast, keep a high bar, and show Hauler Hero as the market leader it is: to customers in every segment, from private haulers to municipalities, to potential partners and to the talent we want to attract, at trade shows, on our website and in every sales conversation.

WHAT YOU’LL OWN

CONTENT AND SOCIAL DESIGN

You will design the visual content for our social channels, Facebook community, newsletters and blog, including custom blog images and short animations.

You will keep a steady weekly output so the content calendar never waits on design.

SALES AND CUSTOMER SUCCESS MATERIALS

You will build and maintain the materials other teams use every day: the company pitch deck, event presentations, battle cards, one-pagers and case study PDFs.

You will also help bring customer-facing tools, such as our Intercom help center, visually in line with the Hauler Hero brand.

WEBSITE AND PRODUCT MARKETING VISUALS

You will design website sections, landing pages and animations for our WordPress site that make our product easy to understand, using product screenshots.

EVENTS AND TRADE SHOWS

You will design booth graphics, banners, handouts and presentation slides for the trade shows we attend across the U.S., working with our Field & Events Manager on deadlines and print specs.

BRAND SYSTEM

You will maintain our brand guidelines, templates and asset library so anyone at Hauler Hero can find the right logo, deck or image and use it correctly.

WHAT WE’RE LOOKING FOR

The strongest candidates will likely have:

• 3–5 years of experience in graphic, brand or marketing design, ideally in-house at a B2B or SaaS company

• A portfolio showing social content, presentations, PDFs and web visuals

• Strong command of Figma and Adobe Creative Suite, including Illustrator, Photoshop and InDesign

• Ability to produce simple motion graphics and animations using After Effects, Lottie or similar tools

• Actively incorporates AI into their design process, is comfortable with technology and enjoys trying new tools and ways of working

• Strong written and spoken English, comfortable working with U.S.-based teammates

• High output with consistent quality, and good judgment on when good enough is good enough

• Ability to take a rough brief and come back with clear options

• Comfort using tools like Notion, Google Workspace, Canva and HubSpot

• Reliable high-speed internet and availability during core U.S. business hours

BONUS POINTS

• A degree in graphic design, visual communication or a simil