Provider Growth Associate

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Provider Growth Associate position is a great opportunity for someone who thrives in a provider-facing sales role, enjoys connecting with people, and is motivated by clear goals and measurable impact. You'll be backed by AI-powered tools and coaching infrastructure that let you focus on the provider relationship rather than the busy work. You'll be part of a high-performing team that's scaling Grow Therapy's community of mental health providers across the country.

What You'll Be Doing:

• Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.

• Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs.

• Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location.

• Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues

• Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers.

• Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline.

• Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network

• Uphold provider vetting and disqualification standards- completing playbooks and documentation promptly so quality doesn't erode as volume goes up.

• Consistently meet and exceed weekly, monthly, and quarterly KPIs, including meetings complete, activation, conversion targets, and personal growth goals.

You'll Be a Good Fit If:

• You're deeply passionate about mental health and excited to help providers build their own practice and expand access to care.

• You're organized, detail-oriented, and thrive when managing a full daily meeting schedule and a robust sales pipeline

• You have a proven ability to manage and convert a high volume of inbound leads in a fast-paced environment, without sacrificing quality or conversion rate as volume grows.

• You're comfortable working in an AI-enabled environment — you'll have real-time dashboards, call scoring/coaching feedback, and automated nurture workflows supporting you, and you're excited to lean on those tools to better enable your work

• You adapt well to change and enjoy learning new sys