Quality and Regulatory Affairs Auditor - Buenos Aires

The Quality Assurance (QA) Department functions as an independent, objective division within TransPerfect, dedicated to advocating for the organization’s best interests through the promotion and continuous enhancement of quality standards.

The Quality Assurance Auditor exerts direct influence over all facets of TransPerfect’s Global Quality Management System (QMS), ensuring adherence to relevant international and local statutory and regulatory frameworks as well as compliance with globally recognized standards such as ISO 9001 and ISO 17100. The QA Auditor is integral to the development, implementation, and ongoing improvement of QA programs, policies, processes, and procedures.

Key responsibilities include ensuring customer satisfaction and retention by conducting compliance audits, facilitating remediation activities, and coordinating with clients, auditors, vendors, and other relevant stakeholders.

In order to apply, please submit your CV in English

Position responsibilities:

Participate in the development and execution of audit programs and schedules

Perform all auditing activities comply with relevant standards and regulations (ISO 9001, ISO 17100, GxP etc.)

Host, manage and coordinate customer audits and qualification activities, including communications and outcomes

Coordinate preparation for and hosting of customer audits, including allocation of internal resources

Manage and resolve customer audit findings, corresponding action items, and follow-up assignments within required timeframes

Build and maintain strong relationships with new and established client auditors, representatives and internal stakeholders

Assist with RFI/RFP coordination and completion, as needed

Conduct and support calls with customer auditors and quality representatives

Co-host and/or support registrar and regulatory inspections or assist in closure activities, as required

Conduct and support QA internal and independent ad-hoc audits, as needed

Conduct and support TransPerfect’s non-linguistic supplier qualification, as needed

Assist QA Management in creation, documentation, implementation, and evaluation of internal QA programs to maintain accreditation and certification

Investigate audit findings, adverse experiences, and operational problems to identify root causes and implement effective corrective and preventive actions (CAPA), ensuring alignment with corporate processes

Review effectiveness of CAPA resulting from customer, supplier, QA Internal or other related audits

Utilize auditing platforms to analyze findings

Maintain all internal trackers and technologies used in the QA audit processes

Prepare and present periodic trend analysis reports to management

Support management review by analyzing, collating and presenting QA audit data

Consult project teams on resolution of audit findings, ensuring proper and timely audit resolution

Contribute to continuous improvement and development of procedures to foster Total Quality Management (TQM) and enhance the Quality Management System (QMS), including technology enhancements

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

Stay current with regulatory and industry standards relevant to QA in regulated industries

Handle additional duties and special projects to ensure efficient, effective, and compliant business operations

Maintain audit integrity, ethical judgment and risk-based thinking in all audit practices

Contribute to team efforts by accomplishing related results, as needed

Travel domestically and internationally, as required

Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor