Revenue Operations Manager

What you bring

A degree in business, engineering, economics, data analytics or a related field.

5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.

At least 3 years managing people, with a track record of leading, coaching and developing teams.

Advanced Salesforce knowledge: reports, dashboards, data models and data governance.

Hands-on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.

A working command of subscription sales metrics.

Advanced Excel or Google Sheets, plus SQL or SOQL.

Practical experience building with AI tools.

Strong planning and priority-setting skills

The ability to turn analysis into a clear story for senior management.

Fluent English and Spanish.

What you will do

Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.

Track and explain the core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.

Build clear dashboards and presentations for senior management and the board.

Own the end-to-end sales process and the renewals client journey, including stage gates, handovers and onboarding.

Enforce pipeline hygiene and CRM data quality.

Manage lead generation quality, measured by conversion to Closed Won.

Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.

Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.

Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.

Nice to have

Salesforce Administrator or RevOps certification.

Experience building AI tools on company data (MCP, APIs, agent workflows).

Experience with lead scoring, routing and attribution models.

Knowledge of Latin American markets or BNamericas' sectors.

Portuguese.

Our revenue comes from subscriptions, so it depends on two engines: winning new clients and renewing existing ones. As Revenue Operations Manager, you will make both engines run on clean data, a disciplined process and tools that work. You will own sales reporting, forecasting and the commercial tech stack, lead a team of three, and build AI tools that turn our data into decisions.