Sales Account Executive (Zoho)

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing company focused on expanding its customer base through proactive sales outreach, product demonstrations, and relationship-driven selling. As the company continues to grow, they are seeking an experienced Sales Account Executive (Zoho) to generate opportunities, manage the sales pipeline, and convert qualified prospects into customers.

ROLE OVERVIEW

The Sales Account Executive (Zoho) will own the sales process from lead generation through close. This role is responsible for outbound prospecting, qualifying opportunities, conducting discovery and product demonstrations, managing follow-ups, maintaining an accurate CRM pipeline, and closing qualified deals. The ideal candidate is a proactive, results-oriented sales professional who can confidently engage prospects, understand their business needs, communicate product value, and maintain consistent follow-through throughout the sales cycle.

LOCATION

Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST

KEY RESPONSIBILITIES

LEAD GENERATION & PROSPECTING

• Identify and generate new sales opportunities through proactive outbound prospecting.

• Conduct cold calls, email outreach, and consistent follow-ups with prospective customers.

• Research prospects to understand their businesses, potential needs, and buying opportunities.

• Qualify leads based on fit, urgency, needs, and purchasing potential.

• Maintain consistent prospecting activity to build a healthy pipeline of qualified opportunities.

DISCOVERY CALLS & PRODUCT DEMONSTRATIONS

• Conduct discovery calls to understand prospect needs, challenges, and objectives.

• Lead product demonstrations tailored to each prospect’s requirements.

• Clearly communicate the company’s solutions, capabilities, and value proposition.

• Answer questions and address concerns throughout the evaluation process.

• Establish credibility and build trust with prospective customers and decision-makers.

PIPELINE & CRM MANAGEMENT

• Manage leads and opportunities throughout the sales cycle using Zoho CRM.

• Maintain accurate records of prospect conversations, opportunities, follow-ups, and next steps.

• Ensure CRM information remains complete, organized, and current.

• Track deal progression and proactively address stalled opportunities.

• Maintain visibility into pipeline activity and sales forecasts.

FOLLOW-UP & DEAL CLOSING

• Maintain consistent follow-up after demos, discovery calls, and other prospect interactions.

• Identify and address objections that may prevent prospects from moving forward.

• Build relationships with relevant decision-makers throughout the sales process.

• Negotiate and close qualified sales opportunities.

• Ensure closed customers transition smoothly from sales into the onboarding process.

CUSTOMER RELATIONSHIP MANAGEMENT

• Develop strong relationships with prospects and customers.

• Use a consultative sales approach to understand customer goals and recommend appropriate solutions.

• Gather prospect and customer feedback and communicate relevant insights to internal teams.

• Maintain a professional and customer-focused experience throughout the sales journey.

QUALIFICATIONS

EXPERIENCE

• 2+ years of experience in sales, account management, business development, or a similar revenue-generating role.

• Experience managing sales opportunities from lead generation through closing.

• Proven experience with outbound prospecting, including cold calling and email outreach.

• Experience conducting discovery calls and product demonstrations.

• Experience managing and closing qualified sales opportunities.

• Hands-on experience with Zoho CRM or a comparable CRM platform.

SKILLS

• Strong o