Senior Analytics Manager

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

The Senior Analytics Manager is the strategic and operational leader of the digital analytics practice. This position is responsible for directing the technical vision of the most complex accounts, leading and mentoring Analytics Managers and Executives, and ensuring operational excellence, commercial sustainability, and client satisfaction at the portfolio level.

You'll act as the primary trusted advisor for executive leaders, account directors, and international clients, translating major business challenges into technology architectures, data strategies, and advanced measurement solutions (MarTech/Data). Additionally, this role is responsible for defining quality standards, governance, and methodological frameworks for the technical team.

Responsibilities

Strategic Account Leadership and Client Management

• Full Portfolio Ownership: Lead end-to-end analytics and measurement strategy for the most complex or high-impact business accounts.

• Executive Interfacing and Complex Conversations: Conduct and lead strategic meetings, scope negotiations, and sensitive discussions with high-level stakeholders (C-Level, VP, Brand/Technology Directors), maintaining executive judgment, diplomacy, and a results-oriented focus.

• MarTech Solution Design: Create the vision for omnichannel data and measurement architecture (e.g., GCP/BigQuery integrations, Server-Side GTM, Conversions API, privacy frameworks, attribution modeling).

People Leadership, Mentorship & Governance

• Team Mentoring: Mentor and guide Analytics Managers and technical teams, driving their professional growth, autonomy, and management capabilities.

• Data Governance and QA: Establish quality standards, development best practices, tagging architectures, and work methodologies to be adopted by all technical team levels.

• Process Optimization: Design and implement efficient operational processes to ensure timely deliveries and reduce technical bottlenecks.

Risk Escalation & Account Growth

• Strategic Risk Management and Escalation: Serve as the primary escalation point for resolving complex technical or operational issues. Evaluate the strategic impact of any deviation and execute immediate mitigation plans to protect client relationships.

• Business Development and Upselling: Actively identify opportunities to expand the technological stack of current clients and collaborate closely with Growth/Sales teams on strategic pitches and commercial proposals for new clients.

Requirements

• Strong experience leading technical analytics teams and managing the professional development of other team members or managers.

• Demonstrated ability to lead difficult conversations, negotiate priorities, and manage expectations with global clients.

• Ability to connect detailed technical implementation with