Senior Cloud Networking SRE

Requirements

Significant experience with designing and operating production cloud networks across both GCP and AWS

Deep practical knowledge of routing, segmentation, firewalls, DNS, VPNs, bastion access, private connectivity, and cloud-network troubleshooting

Strong SRE experience with SLOs, observability, incident response, post-incident remediation, capacity planning, and disaster recovery

Hands-on experience with Infrastructure as Code using Terraform or OpenTofu and Terragrunt, plus infrastructure automation using Python, Go, or a comparable language

Practical experience with Kubernetes networking or adjacent platform infrastructure

Hands-on experience with FreeIPA and Keycloak, including practical understanding of cloud identity and access dependencies; familiarity with OIDC, SAML, SCIM, or JIT access is beneficial

Solid understanding of security best practices for cloud infrastructure, including safe infrastructure changes and operational guardrails

Hands-on experience with AI-driven infrastructure and workflows; experience with Tailscale, Headscale, WireGuard, NetBox, or mixed cloud and data-center environments is a plus

Proven ability to lead cross-team technical decisions, document architecture and operational standards, and collaborate without relying on formal authority

Demonstrated B2+ English proficiency, both written and spoken, for daily communication with the team and a US-based client, including technical ownership during US business hours and critical-incident escalation

Responsibilities

Define cloud networking standards across cloud providers, covering routing, segmentation, firewalls, NAT, DNS, ingress, egress, and private connectivity

Own the technical direction of VPN and private-access connectivity, improving the reliability and operability of critical network services

Collaborate with Cloud Platform, DevPlat, Systems Engineering, IT, and InfoSec teams on connectivity architecture and technical decisions

Establish SLOs for critical network services and implement actionable monitoring and alerting using Grafana, Mimir, Loki, Pingdom, and PagerDuty

Lead diagnosis and mitigation of significant connectivity incidents, driving permanent remediation and maintaining runbooks, failure-mode documentation, and escalation paths

Develop infrastructure automation using Terraform or OpenTofu, Terragrunt, Python, and Go, with safe validation, deployment, and rollback practices

Guide VPN, bastion, DNS, device-trust, IPAM, and cloud-to-data-center connectivity patterns, including technologies such as Tailscale, Headscale, and NetBox

Mentor engineers and distribute operational knowledge through standards, architecture decisions, and operational practices that strengthen coverage across time zones

Some of our benefits

SoftServe University, with learning opportunities, certification support and leadership opportunities to help you grow your skills

Medical insurance for you and your family

Food vouchers

Extra days off

Dare to Care, our holistic well-being program

Anniversary Program to celebrate your time with us

SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, APAC, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work.

ABOUT THE ROLE

In this role, you will own the reliability, evolution, and automation of cloud networking foundations supporting internal services and engineering productivity for a fast-growing US-based cloud data platform company. You will provide senior technical ownership for cloud networking and site reliability, making connectivity predictable, observable, recoverable, secure, and easier to operate.