Senior Product Manager - Technology

ABOUT TRUELOGIC

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

OUR CLIENT

Our client is a membership-based community bringing together C-suite leaders, investors, and innovators who are focused on driving business transformation through meaningful discourse, collaboration, and the exchange of ideas. The organization is expanding its digital product capabilities to support more connected, intelligent, and high-value experiences for its members.

JOB SUMMARY

Our client is building a next-generation AI product centered on context-aware agent experiences. The platform brings together multi-channel conversations, persistent memory, user identity, action items, and long-running workflows to create intelligent experiences that can understand context and support users over time.

We are looking for a Senior Product Manager who combines strong product judgment, UX thinking, and technical fluency. This person will work at the intersection of product, design, and engineering, translating complex and ambiguous problems into clear product decisions and executable requirements.

The ideal candidate is comfortable discussing LLM behavior, state and data flows, permissions, failure modes, and edge cases with engineers, while also thinking deeply about usability, trust, and the overall user experience.

RESPONSIBILITIES

• Shape the end-to-end product vision, strategy, and user experience for a conversational AI and agent-based product.

• Lead product discovery, identify user needs, evaluate opportunities, and prioritize initiatives based on user and business impact.

• Translate ambiguous problems and early-stage concepts into clear product requirements, user flows, wireframes, prototypes, and actionable specifications.

• Partner closely with engineering to reason through system architecture, LLM behavior, agent memory, identity models, state management, data flows, and technical constraints.

• Work through complex edge cases, failure modes, error recovery, permissions, and user-control scenarios to ensure reliable product experiences.

• Collaborate with design and engineering to move ideas from discovery through execution and launch.

• Conduct and incorporate user research to validate assumptions and inform product decisions.

• Write clear, concise product documentation and user-facing product copy when needed.

• Make high-judgment tradeoffs between product velocity, usability, technical complexity, and system correctness.

• Maintain a strong focus on user trust, privacy, continuity, and the quality of long-term interactions.

QUALIFICATIONS AND JOB REQUIREMENTS

• Senior Product Management: Strong experience in product management, including product strategy, discovery, prioritization, and execution.

• Product & UX Judgment: Strong understanding of UX and interaction design, with the ability to evaluate user journeys, flows, and product experiences at a high level.

• Ambiguity to Execution: Proven ability to take broad, undefined problems and turn them into clear, prioritized, and actionable product requirements.

• Wireframing & Prototyping: Ability to create or effectively use wireframe