SME Mid-Market Business Development Director

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

SME Mid-Market Business Development Director

Role Purpose

Responsible for driving the commercial development and adoption of payment solutions for the Mid-Market segment, acting as a strategic bridge between the relevant issuer to which the candidate will be assigned and Mastercard. Primary objective is to foster the penetration of issuer’s card programs within their Mid-Market client portfolio. The candidate will identify business opportunities for the segment, generate qualified leads from within issuer’s client portfolio, may at times engage directly with issuer’s Mid-Market Business clients (mid-sized Companies) to influence solution adoption, and accelerate solution implementation and growth.

Key Responsibilities

• Identify, originate, and develop new business opportunities within the issuer’s Mid-Market SME segment aiming to increase Mastercard volumes.
• Generate qualified leads and commercial opportunities from within issuer’s Mid-Market client portfolio.
• Drive awareness and adoption of SME-focused solutions including through direct client engagement.
• Support issuer go-to-market product management and development efforts relative to Mastercard Mid-Market solutions in alignment with issuer and Mastercard
• Act as a SME segment expert, providing industry insights and market intelligence to support the issuer’s growth strategy and customer value proposition.
• As required, execute a Direct-to-Middle (D2M) engagement strategy, building relationships with decision-makers, influencers within target companies and B2B Platforms.
• Support opportunity prioritization and revenue growth initiatives.in alignment between issuer and Mastercard.

Client Engagement & Sales Support

• Participate in customer meetings, executive presentations, workshops, and strategic business reviews.
• Design and deliver training sessions for issuer sales teams and relationship managers
• Act as a subject matter expert during internal and external client discussions, helping position solutions and articulate business value
• propositions.
• Support issuers' sales teams throughout the sales cycle, from opportunity identification to implementation and post-launch adoption.
• Provide market intelligence, customer insights, and competitive benchmarking to strengthen commercial discussions

All About You

• Experience developing and communicating business development strategies and value propositions to senior internal and external stakeholders.
• Strong experience in SME payments and Commercial Products, with solid knowledge of issuer dynamics and the Brazilian market.
• Experience working with Brazilian issuers, ideally in roles involving business development, product, consulting, or strategic account management.
• Solid understanding of the cards and payments ecosystem, with B2B payments experience strongly preferred.
• Ability to identify and develop new payment flows and business opportunities, translating client needs and data into tailored solutions and value propositions.
• Strong analytical skills, with the ability to analyze customer and portfolio data, identify opportunities, and turn insights into actionable commercial initiatives.
• Proven relationship management, negotiation, influencing, and business development skills, with the ability to build trusted partnerships with issuers and other ecosystem players.
• Strong business acumen and ability to work effectively across product, sales, services, and cli