Staff Product Manager (U.S.)

Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery.

Through our flagship product, Boxed.gg http://Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps.

We are...

• Community First: We've served 1M collectors and foster an active community of over 145k+ Discord members.

• Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing.

• Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world.

Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place.

THE ROLE

We're hiring a Staff Product Manager to own the BOXED.GG http://BOXED.GG roadmap and contribute to other strategic initiatives. In this role you'll set direction, defend that direction to founders and senior stakeholders, and be accountable for what the business builds next.

You'll work with an engineering team that is weighted toward staff and principal-caliber talent. The BOXED team is filled with product-minded builders that will ask why, challenge direction, and ship great quality products. If that sounds great, keep reading.

WHAT YOU'LL OWN

• The BOXED Economy: At the centre of BOXED is an economy with gems, shards, and multiple ways of earning & spending site balance. This site balance is interconnected with real world collectible markets, where card prices are constantly in motion, impacting the price of our primary product, boxes. You will own the health of this economy, think through opportunities to enhance the BOXED economy, and carefully consider customer sentiment all the while.

• The full customer journey: The BOXED user journey spans from onboarding, to new user activation, to core gamification and opening experiences, to social & retention mechanics, to the in-product economy, and all of the logistical fulfillment systems that underpin it all. Most PMs have owned one or two of these. You'll own the overall product and the seams between them.

• The BOXED roadmap: You'll propose what we build, sequence it against a business that's already working, and drive towards business & customer outcomes. The BOXED team cares deeply about both customer impact while driving towards business outcomes - and driving towards both here is essential. You have to be able to show your work.

• Data-driven decision making: Activation, retention, monetization, referrals - you will live in the quantitative data, spec the analytics that will make features & experiments successful, and you will pull and analyze this data yourself. You will also live in qualitative data: customer interviews, community beta test groups, polls & surveys, and more - that ensures we are building for our customers.

• The BOXED inventory pipeline: What we can source constrains what we can offer, and what we offer impacts sourcing decisions. You will focus on these systems problems that sit within a consumer experience.

WHO WE'RE LOOKING FOR

• You've operated where the buck stops with you. Maybe you were the 1st or 2nd PM in an org, maybe you owned a business line inside a larger org, or maybe you led a product where founders looked to you for an answer. What matters is that you have defended and made truly difficult decisions.

• You've operated somewhere where headcount isn’t the answer, ownership and agency are. You’ve had days where you’ve written a PRD, chased a vendor, caught a production bug, dug through support tickets, chatted with customers, and unblocked an engineer on a hairy problem

• You've owned a roadmap with significant