VP Sales Mexico

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

KEY RESPONSIBILITIES

In this role, you will report to Genesys’ Vice President, Sales LATAM. You will be a key member of the Latam leadership team with focus on scaling and growing Genesys business in México.

This role is a fantastic opportunity for a high performing leader and proven Vice President/Senior Director. The ideal candidate will be a highly strategic sales leader who is able to motivate a team to deliver successful results. You will possess superior communication, negotiating and relationship building skills. And you will be renowned for having exceptional business, leadership and talent development acumen. Overall, you must be able to balance strategic thinking and inspirational leadership with detail of execution.

Responsibilities will include:

Run Genesys' Mexico business providing results and quota attainment. Drive exceptional execution of our sales process thru our key business metrics and the implementation of go-to customer strategies; understand the nuances of different markets and industries; capability to understand the trends; and understand the customers.

This “Go to Market” professional will be a charismatic leader committed to our Genesys Values, who has the ability lead and evolve a High-performance SaaS Sales team. Providing leadership, direction, development and mentoring to the team.

They need to be aggressive, accountable, and resourceful with positive disruption, driven through influence. They need to have a balance of vision, strategy, and execution. They need to partner collaboratively with leaders across the Go to Customer (GTC) organizations to build and grow the Mexico business for Genesys.

The ideal candidate will have credibility with Genesys customers. They will work to maintain on-going communication and provide excellent customer relationships. They will have a track record of disrupting and disintermediating existing relationships with mainstream/pure players through a novel approach to solving customer problems, in ways customers have not traditionally considered.

Provide leadership to Genesys’ Mexico market, regarding the execution of business strategies; Develop data-driven analyses to optimize resources and ensure that business plans can be translated into financial value; Provide competitive intelligence for use in strategic analysis and positioning of company product offerings.

POSITION REQUIREMENTS

The Vice President Sales, Mexico will be a seasoned executive with tremendous drive, intelligence, and capability. She/he will be highly motivated and have the ability and desire to have real impact across the organization. The successful candidate will be a multi-dimensional thinker who operates not only on the basis of important past experiences, but in light of new approaches and developments that occur in the market. Additional personal and professional attributes include:

Skills & Experience:

15+ years enterprise solutions experience;   Proven experience of successfully leading teams in México.

Proven track record in hitting monthly and quarterly revenue and margin targets while growing software sales.

Someone who will lead from the front with a track record of building a great team culture and positive energy.

A candidate who knows how to leverage metrics and dashboards and is experienced in P&L management.

The Vice President Sales, Mexico, is someone who can immediatel