Customer Experience Intern

You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etc…

You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies

Processing Returns, claims, Free of charge orders

Order entry process, including audit, update & release of lines/orders according to customer’s requests.

Customer Invoicing

Deliver Forecast Reports

Administrative Support

Order Processing for Software, follow up, generation of licenses & invoicing

Bachelor’s degree Student  (preferable) in business, administration or related field

Advanced English

At least 6 months of experience in customer service or related field

An attention to detail

Change oriented

A bias for action

An ability to work in a team

A commitment to discovering ways to improve service

An ability to work with limited direction

#LI-Hybrid