Sales Development Representative LATAM

About Ditto

At Ditto, we're redefining digital trust.

Our unified identity platform helps banks, financial institutions, governments and other regulated organisations verify identities, prevent fraud and deliver secure digital experiences through identity verification, authentication, passwordless access and mobile threat defence. As we continue to grow globally, we're building a continuous trust platform that protects every interaction across the customer journey.

We're a global team with a startup mindset—moving fast, thinking big and empowering people to make an impact from day one. Led by CEO Gonzalo Alonso and an experienced leadership team, we're on a mission to make digital trust simple, secure and accessible.

The Role

We're looking for a motivated Sales Development Representative (SDR) to help grow Ditto's presence in Mexico and build our sales pipeline.

You'll identify organisations that could benefit from Ditto's solutions, research potential customers and connect with the people responsible for identity, security, fraud prevention and digital transformation. Through a mix of phone, email, LinkedIn and other outreach channels, you'll start conversations, understand business challenges and turn promising prospects into qualified meetings for our sales team.

This is a role for someone who enjoys the challenge of finding new opportunities. You'll need to be curious about businesses, confident speaking with new people and persistent enough to find a way through when your first approach doesn't work.

You'll work closely with sales and marketing, with clear targets and the opportunity to develop your skills in B2B technology sales. As Ditto continues to grow, you'll play an important part in building relationships with prospective customers and creating opportunities for the business.

Where You'll Make an Impact

In this role, you'll:

Build our sales pipeline. Identify and engage prospective customers, creating qualified meetings and opportunities that contribute to Ditto's growth.

Research target accounts. Use online research, LinkedIn and sales intelligence tools to understand prospective businesses, identify relevant stakeholders and find the right people to contact.

Start conversations. Reach out to decision-makers through phone, email, LinkedIn and other relevant channels, tailoring your approach to the organisation and person you're contacting.

Understand customer challenges. Ask thoughtful questions to uncover business needs, priorities and potential challenges around identity verification, authentication, fraud prevention and digital security.

Qualify opportunities. Establish whether a prospect is a good fit for Ditto and ensure the meetings you arrange give the sales team a clear understanding of the opportunity.

Find new ways in. Experiment with messaging and outreach approaches, work through objections and look for creative ways to engage prospects who don't respond to the first attempt.

Work closely with sales and marketing. Align your prospecting with target accounts, campaigns and regional priorities, sharing feedback from the market to help improve our approach.

Keep our CRM in good shape. Maintain accurate contact details, activity records, qualification notes and prospect information in our CRM and sales engagement tools.

Deliver against your targets. Manage your activity, prioritise effectively and work towards agreed monthly and quarterly goals for qualified meetings and pipeline contribution.

Learn the market. Build your understanding of the identity and cybersecurity landscape, our customers' challenges and the factors that influence buying decisions.

Keep improving. Review your results, learn from feedback and identify opportunities to make your prospecting more effective.

Who You Are

You're someone who:

Is curious and commercially minded. You want to understand how businesses work, what challenges the