Chat Customer Service and Technical Support Representative

Join a Team That Keeps People Connected

Are you passionate about helping people solve problems and delivering outstanding customer experiences? Join our Chat team and become part of a dynamic environment where you will provide support through chat channels, assist customers with technical inquiries, and make a real impact every day.

What You'll Do

As a Chat Representative, you will support customers through live chat interactions, helping them with:

Technical troubleshooting and issue resolution

Customer service inquiries

Account and product support

Providing accurate information and solutions

Delivering an exceptional customer experience in English

Managing multiple conversations while maintaining quality and efficiency

What We're Looking For

• High School Diploma
• English level B2 or above
• Strong written communication skills
• Excellent customer service mindset
• Ability to multitask and manage several chat conversations
• Technical troubleshooting skills
• Flexibility to work rotating schedules
• Previous Customer Service, Contact Center, Technical Support, or Chat experience is a plus

What We Offer

Performance-based bonus opportunities

Potential access to higher bonus tiers based on results

High overtime availability

Growth and development opportunities

Professional training and onboarding

Transportation support for eligible schedules

Stable employment with career advancement opportunities

Work Location

• 100% Onsite
• Site: CR3, Pavas

Remote work is NOT available for this position.

Schedule Information

Production operates within a 24/7 window from 12:00 AM to 11:00 PM.

Full availability is required.

Attendance during training is mandatory. No absences or permissions will be approved during the training period.

Why Chat?

At Chat English, you'll gain valuable experience in both Technical Support and Customer Service while working with a highly collaborative team. If you enjoy solving problems, helping customers, and growing your career in a fast-paced environment, this opportunity is for you.

Apply Today!

Build your customer service and technical support career with a company that values performance, development, and growth. Join Chat Advisor positions and start making an impact from day one.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Servicio al cliente, Atención al cliente

Aptitudes asociadas a esta ofertaNuevo

Servicio al cliente

Atención al cliente

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